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Cancellation protection

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Cancellation protection

for Your Bike Tour

Covered for all eventualities – in case of unforeseen events. This liability cover includes the cancellation costs on behalf of the customer up to the travel price without a deduction in the event of a customer no-show or cancellation of services offered by Donau Touristik (e.g. due to force majeure or insufficient participants, as defined in the General Terms and Conditions).

Registration for cancellation protection cover is possible per room and up to 30 days before departure, after which it can only be taken out together with the main booking.

Cancellation cover for distance tours

In the event of cancellation by the customer of a distance tour, the following reimbursement costs to Donau Touristik will apply:

 € 35,- per person: with reasons*
 € 55,- per person: without giving reasons (= also applies as travel interruption liability)

Cancellation protection Centre-based tours

In the event of cancellation by the customer of a centre-based tour, the following reimbursement costs to Donau Touristik will apply with reasons given*:

 € 75,- per person up to a tour price of € 1.500,-
 € 85,- per person for a tour price of € 1.501,- to € 1.999,-
 € 105,- per person from a travel price of € 2.000,- (= also applies as travel cancellation liability)

* Reasons: due to illness with presentation of a medical certificate, in the event of death of relatives in the direct line and second degree; benefit up to a maximum of the booked travel price.

For cycle cruises (MS Primadonna), partner tours & island hopping, we recommend the complete cover provided by Europäische Reiseversicherung.

Cancellation protection for your bike tour offers maximum security and flexibility when planning your trip. Even with careful preparation, unexpected events can occur that may prevent you from traveling as planned. With the right cancellation protection from Donau Touristik, you are well covered in such cases and can avoid high cancellation fees.

Especially for longer bike tours or individually planned trips, it is reassuring to know that you are financially protected in case of unforeseen circumstances. Cancellation protection applies in unexpected situations and allows you to book your trip with confidence. This way, you can fully focus on the anticipation of your journey – without unnecessary risk.

Another key advantage is flexibility. Whether due to illness, changes in your professional situation, or other unforeseen events, cancellation protection helps minimize your personal risk and gives you peace of mind when booking your holiday.

Donau Touristik strongly recommends taking out cancellation protection, particularly for bike tours where accommodations and services are booked in advance. It ensures that you are well protected and can start your active holiday feeling secure.

Rely on experience, quality, and well-organized travel services – and enjoy your bike tour with complete peace of mind.

Cancellation conditions

Our cancellation conditions can be found in our General Terms and Conditions of Travel under point 7.